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Quality Policy

DEMA is committed to excellence and continuous improvement in consistently supplying high quality products and services that exceed the requirements and expectations of our customers.

  • Complying with the requirements of the ISO9001 standard.
  • Continually improving our Quality Management System.
  • Establishing Quality objectives and reviewing performance.
  • Focusing on product and process improvement initiatives.
  • Providing a safe and healthy work environment.
  • Developing employee skills and increasing their contribution through effective training.
  • Ensuring our supplier’s and service providers meet our Quality requirements.

How DEMA’s Quality System Stands Apart

Strategic Quality Planning

Enterprise-wide leadership directives for attaining Quality 4.0; the execution of business continuity, resource and supplier assessment planning; risk management through product/process validation and closed-loop change management.

Design for Quality (DFS)

Utilization of Quality Function Deployment, DFMEA, & Design for Six Sigma tools to ensure robust designs that are reliable and safe.

Product Realization

Plan, Do, Check Act methodology where the product control plan interacts with process flow and PFMEA to ensure “Right the First Time” manufacturing.

Continuous Improvement

Expert personnel, trained in DMAIC & Lean principles execute data-driven, product, and process improvement projects to exceed customer expectations.


ISO9001:2015 certified Quality Management System with audit compliance to NSF, UL, CSA, IAPMO, PED and Watermark.

Sales Support

Our sales managers are dedicated to your success. We specialize in delivering regional support throughout the world. When you work with DEMA, you have our entire team of experts in engineering, manufacturing, and sales ready to assist you.

Customer & Technical Support

Our customer and technical support teams are trained to make product ordering, installation, and servicing easy. Our staff is ready to support you. Contact us today.

Resource Library

An extensive collection of resources to support your business’ needs including instruction sheets, parts lists, troubleshooting documents, reference sheets, and regulatory approvals.

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